Database and IT Support Technician

Job Overview

Date: 12-09-2022 09:26AM

Type: Full-time

Contact Information

Contact Name: HR

Website: http://lifelinkhospital.com/jobs

Phone: 0393 292 998

Email: jobs@lifelinkug.com

Description

SPECIFIC JOB RESPONSIBILITIES
DATA MANAGEMENT SYSTEMS AND INFORMATION SECURITY
 Support the roll out and implementation of new solutions or applications (Support users in the usage of the
Hospital Information Management System)
 Set up new users' accounts and profiles and deal with system usability issues.
 Ensure that the medical records are accurately captured, organized and complete in the Hospital (HIMS) system
 Ensure data backups are done as scheduled and backup copies are safely stored.
 Daily review of medical records to ensure completeness and accuracy of the information.
 Ensure that all information systems are accessible 24/7 both locally and remotely.
 Ensure that the hospital website is up-to-date, and website content is reviewed regularly.
 Ensure reports are generated and shared as required.
 Protect hospital data and ensure that all staff and visitors follow the recommendations to access hospital data.
 Implement and monitor compliance of staff to the hospital HIMS policies
 Train staff on data access and security policies and act in case of any form of non-compliance.
 Regularly review database management system security to identify and implement developments that will improve
data security.

COMPUTER SYSTEMS AND NETWORKS
 Install and configure software and computer systems and other peripheral hardware including printers, projectors,
scanners etc.
 Ensure 24/7 availability of stable Internet and Local Network connectivity.
 Troubleshoot sy

Requirements

JOB REQUIREMENTS
 Bachelor’s degree or equivalent in Information Technology, Computer Science or in related field.
 Knowledge and Experience in digital records management.
 Experience in database management.
 Experience in website management.
 At least 2 years of work experience of which 1 year in providing IT Support
 Experience in installing, configuring, and managing both wired and wireless LAN, and firewalls.
 Extensive knowledge of Microsoft Office applications
 Excellent communication and interpersonal skills.
 High degree of initiative, dependability, and ability to work with and supervise others.
 Strong sense of personal integrity.
 Attention to detail.
CORE COMPETENCIES
 Computer Networking
 Records and database management.
 Information system security and information system management.
 Hardware and software management
 Website Management