Frequently Asked Questions

InfoUg is a directory website that lists businesses, within categories and locations. InfoUg allow business owners to list their business, get their name in front of the customers, and give customers the information they need to contact the business. It also narrows the World Wide Web down to your local communities and places, and makes local businesses more accessible to the customers that use them.

The details we provided at InfoUg online listing will vary from business to business and from directory to directory. Typical information includes:

• The business name
• Address
• Telephone numbers
• Email Address
• Website address
• Social Media platforms
• Brief compan description
• The area the business serves
• Professional associations the business belongs to
• Reviews, comments, and feedback (on some sites)

According to a study conducted, 8 out of 10 shoppers will use an online directory to guide them in the direction of where to go for whatever product or service they are looking for.

Of that group, 8 out of 10 shoppers who used a directory to find what they needed will end up buying something now or in the future from the business they found within the directory.

This is why it’s so important to have your business listed in an online directory such as InfoUg. If customers are already using online directories, they already have a need for your business or service. And if your business isn’t listed in an online directory, the chances are good that the competition will be, and customers will turn to them instead of you.

This is why it’s so important to be listed InfoUg directory – Its Uganda's leading name in directories!

When thinking about using online local directories, many small businesses make the mistake of thinking it only works for huge companies. Companies like banks that have several locations, sometimes within mere miles of each other. However, it’s really small businesses that will benefit the most from online directories like InfoUg. Remember that these directories focus on local businesses.

The intent is that it will bring customers to actual brick-and-mortar businesses that are located near them, meaning that small businesses have the most to profit from being listed. And if your business isn’t listed, there’s a good chance that your competitor is and customers will go to them instead of you.

Please choose to list today with InfoUg

No! Signing up with InfoUg directory usually just takes just a few minutes and is a simple process that includes only filling out some basic information about your company, then verifying that information via text, email, or phone.

Because business owners are often best served by registering for a more proffessional package but you can always start with the Start Up Listing and it’s not difficult at all.

There could be tens in Ugand and hundreds of online local directories, but your best bet is to find quality sites that will boost your page ranking and get your business in front of the eyes of the most customers. And choosing InfoUg directory for Uganda would be the best choice becuase of it "usability and searchibility".

Whenever your business, company, or company URL is listed on website, it helps boost your page ranking. And when that information is listed on an authoritative and established page such as InfoUg, Google uses that as an indicator that your website is also established and authoritative.

When you have your website URL listed on several of these authoritative websites, it has several different “votes” in the eyes of Google and the search engines. The more you have, the higher your website URL will appear within the search engine results.

Have enough and your website will even start to appear on the first page of search engine results, sending more and more traffic to your website.

With your business listed with InfoUg....your website traffic will definately start to improve.

When people think of online local directories, they often think of several typed lines of text indicating the business’ name, address, phone number, region serviced, and types of products or services sold. This is largely true, so how is a bunch of typed text going to help you develop your business’ brand image?

Easily. When you create a listing on InfoUg directory, you do more than just input your business’ contact information. Typically InfoUg always ask for a profile picture, which can be your business’ logo, which will help develop your brand image. At InfoUg we also have separate sections for things such as photos and videos where you can upload commercials, YouTube videos about your products or services, and even just pictures from company events depending on which package you choose.

All of this will show your business through images that users will remember more easily, and they help develop your brand image

Any business, service, or organization can register for a listing InfoUg Directory as long as Uganda or those searching about Uganda form part of your target audiance. The goal of the InfoUg directory is to promote awareness of local businesses and services. Entities within Uganda are entitled to a free Start Up listing.

Currently, you can select from a Start Up, Standard or Premium listing. All listings include a full-page listing that includes business name, address, phone number, and contact name; and a listing in one business category (example: auto repair, accounting, hair salons/barbers, etc.). The Standard listing includes a 100-word description of services; the Silver, 200 words while Premium offers more. They all includes an email link to facilitate easy contact with your business or organization. With Premium, your company appears in bold face and appears before the Start Up and Standard listings in the search result.

Start Up listings are free to businesses or organizations; other businesses pay a fee as indicated under the advertising page per month for 12 month(year) for the listing.

Standard listings are free to to all our advertisers and sponsoring members; however, there is a charge as indicate on the advertising page.

If your business or service fits multiple categories and locations (example: Landscaping and Construction in Kampala and Arua), you may choosing the Premium package. Remember, you receive one category with your Start Up or Standard package. These nominal charges support the cost of maintaining and developing InfoUg directory Online, and are priced far below considering the value and ROI in the medium and long term. The InfoUg directory is a cost-effective Internet presence for your business(es) and organizations. If you decide to remove your directory listing, for any reason, there is no refund.

While InfoUg directory covers a broad cross-section of categories, a business or organization may not find a category that describes its services. If possible, please use the existing categories; if you find this unworkable, please contact with your concern to directory@infoug.com. Then InoUg will decide whether it can accommodate a request for a new category, as the addition may have broader impact on the existing categorization and directory maintenance.

InfoUg directory listings are for the term of 6 to 12months, however for advertising packages: monthly renewals can be allowed. Invoices for renewals will be sent to the identified contact person, generally 30 days in advance of the due dates. Payment must be received by the due dats otherwise the listings may be downgraded or suspended.

Yes, there are a number of ways to acheive by advertising either as a site partner or sponsor. Depending upon your business objective and the available budget, your business will receive recognition on the site and in promotional materials distributed by InfoUg. In addition, you brand your business or organization as a partner can enjoy more advanced advrtising options in form of banners either as image, html or texts.

You can choose from three options:

1) Premium Partner – your name or log will appear on multiple advertising spaces under your 5 categories of choice;

2) Exclusive Sponsorship – exclusive sponsorship of an section of the web site, either category, subcategory, location or special pages like blogs;

3) Shared Sponsorship – share sponsorship of a particular section with up to 14 other businesses or organizations; and

4) Prize/Competetion Sponsor – InfoUg regulary rewards user and participating listing busniesses on weekly and monthly basis. We also run competions and raffle draws for reviewers, sugestions and quiz particiants: You can enjoy subsidized rates for increased visibiity by BECOMING a sponsor for some of these activities.

If you forget your password, you may click on the 'Forgot your Password?' under the login section. Then a confirmation recovery email will be sent to the email address provided from your Contact Information. Then after confirming the request, a new email will be sent to you.

Yes. In order to add your business listing or update the existing old listing for your business, you must either register for new listing or claim the old listing and request for your login details.

Once you have received the login details for your existing listing, you can make preferential editting for all the details including contact paerson, contacts and username.